The Girl Scouts of Kansas Heartland Service Delivery Model (SDM) outlines an inclusive Girl Scout program built on the Girl Scout Leadership experience, and girls Discovering, Connecting, and Taking Action. The SDM specifies functions for staff and volunteers, at the community, service unit, and area levels, so that we can best serve girls across the council and meet the needs of our volunteers. In the SDM, volunteers are placed on LEAD Teams – Leadership, Energy, Action, and Delivery – and work together to deliver Girl Scouting. Please view the video below for more details.
Frequently Asked Questions
Q. What is the LEAD Team?
A. In 2011, GSKH introduced our new Service Delivery Model to meet the needs of volunteers in every pathway. Now, we are filling those volunteer roles and forming LEAD Teams, our network of volunteers who deliver Girl Scouting across Kansas. The LEAD Team stands for Leadership – Energy – Action – Delivery, all essential pieces that help bring Girl Scouting to girls!
Q. Why change the old structure?
A. The Service Unit model was designed for the Girl Scout troop leader more than 50 years ago. Girl Scouting now offers a variety of ways for volunteers to work with girls, and we need to create a model that will serve and support everyone. Just as the Girl Scout program constantly evolves to stay relevant and meet the needs of today’s girls, so must our volunteer support system – hence, the LEAD Team was born!
Q. Are there still Service Units?
A. Yes! Your LEAD Team is made up of volunteer roles in your local community, your Service Unit, and your Area. Generally, volunteers at the community level will report to service unit level volunteers, who will report to area volunteers, who will work with GSKH staff.
Q. What about Service Unit & Area meetings?
Where, when, and how often LEAD Team members meet is up to the volunteers. Volunteers can work together with your MVP Specialist to pick a point of main contact for the purpose of organizing and leading meetings. With large geographic regions, volunteers might choose to meet by phone or video conferencing, instead of face-to-face.
Q. How will I receive information and updates from council?
Information and updates from the Girl Scouts of Kansas Heartland will be disseminated to our volunteers through several media; emails, social media, website, weekly Connect eNewsletter, and regional leadership conferences. Volunteers will choose the way in which they wish to receive information.
Q Is each Service Unit responsible for putting their own programs?
Council will still offer programming but service units and/or areas are highly encouraged to plan events and programs as well. GSKH program staff will be looking for volunteer support for the council-sponsored programs.
Q. How do I find my place on the LEAD team?
A. LEAD Teams are formed with each volunteer able to focus on his or her particular skills and interests. MVP Specialists will work through with new and current volunteers throughout the appointment process to ensure that volunteers are able to find their place.